Solves problems involving and between technologies, applications, systems, and humans focusing on:
do tasks ----> fix things
help questions, purchases, approaches, routine
make assets, products, content, portals, systems, connections
educate app, workflow, system, concept, technology, service, device, shop
This area includes anything that needs to be moved from a state of inactivity or questioning to a state of knowingness or being done.
Typically, it includes things like:
Setting up backups
Installing or navigating hardware
Installing and organizing the way for major updates
Looking at client’s workflow and technologies and making modifications
Setting up Google Workspace, Microsoft 365 and/or Apple/Google/Microsoft/Other account/service shares
Generally, this work is done hourly and billed day of with an immediate due date.
This area contains the work that follows from the other areas: an identification of areas of support and focus that require routine maintenance and attention.
I often call this LINE support.
For the client this looks like a routine appointment with a set billed amount for a set deliverable.
Typically this look like:
Routine Security Check-in
Backup Maintenance and monitoring
Credential/Password management and review
New Update installation and navigation of the changes
This area includes anything I/others in my network make.
If we are talking about something being made, I’ll give you a relevant example and quote.
Compositing (video editing)
Custom Web Apps/Site Design
Document/print design and layout
Art, Sketches, drawings and infographics
This area includes any curriculum in a formal/classroom environment with set objectives, expenses, course materials and established pricing.
Learning to use a piece of software; an app
Getting exposed to and practicing a workflow
Learn about computers, peripherals, operating systems or another piece of technology
Jason studied in the Faculty of Communication, Art & Technology (FCAT) at Simon Fraser University graduating in 2007 having completed his bachelors, a dual-focus: Communication (Major) English (Extended-Minor).
During this time his focuses exposed him to pedagogical research and exploration as well as communication methods and analysis.
Collaborating and teaching are fundamental aspects of his work and practice.